Your privacy matters
Learn how we collect, use, and protect your personal information when you use Billo Invoicing.
This Privacy Policy explains how Billo Software Ltd ("we," "us," or "our") collects, uses, and protects your personal information when you use the Billo Invoicing platform (the "Service").
- Company Name: Billo Software Ltd
- Registered Address: 4 Monks Path, Elmswell, Bury St. Edmunds, IP30 9TB, United Kingdom
- Service: Billo Invoicing
Personal Information
We collect the following types of personal information:
- Account Information: Name, email address, business address
- Payment Information: Billing details and payment information (processed securely through our payment processor)
- Business Data: Invoice data, client information, income records, and business-related images you upload
- Authentication Data: Login credentials and account security information
How We Collect Information
- Directly from you: When you create an account, use our services, or contact us
- Through Clerk: Our authentication and subscription management provider
- Automatically: Through your use of our platform (though we don't currently track usage data)
We use your personal information to:
- Provide and maintain the Billo Invoicing service
- Process your subscription and payments
- Authenticate your account and ensure security
- Store and manage your invoicing data
- Communicate with you about your account and our services
- Send marketing communications (only with your explicit consent via our notifications panel - this is disabled by default)
- Comply with legal obligations
- Analyze usage patterns to improve our service (we may implement usage data collection in the future)
We share your information only in the following circumstances:
Third-Party Service Providers
- Clerk: Handles authentication, user management, and subscription processing
- Stripe: Processes payments securely (integrated through Clerk)
- UploadThing: Stores your images securely (used for invoice attachments)
Legal Requirements
We may disclose your information if required by law or to protect our rights and the safety of our users.
Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We retain your personal information indefinitely or until you request deletion of your account and data. You may request data deletion at any time by contacting us.
We implement robust security measures to protect your information, including:
- Automatic account lockout mechanisms
- Account enumeration prevention
- Regular data backups
- Secure data transmission and storage
- Industry-standard security practises
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Export your data
- Object to processing of your information
Note: To exercise these rights, please contact us using the information below.
While we do not have specific age restrictions, we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Our services are hosted in London, UK. If you access our services from outside the UK, your information may be transferred to and processed in the UK.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last updated" date.
If you have any questions about this Privacy Policy or our data practises, please contact us at:
- Email: [email protected]
- Address: Billo Software Ltd, 4 Monks Path, Elmswell, Bury St. Edmunds, IP30 9TB, United Kingdom